How Libraries Respond
- Frequent cleaning of high-touch areas and hard surfaces, such as door handles, elevator buttons, faucets, handrails, telephones, circulation/reference desks and work desks, study carrels, and wooden/metal chair arms, as well as keyboards and mice of public access computers and catalog computers. Use of strong or hospital-grade cleaning products. See this EPA list of Disinfectants for Use Against the Virus.
- Cleaning of acetate book covers and CD/DVD covers. Returned materials are quarantined at ODL for 72 hours before returning the items to the shelves.
- Access to hand sanitizer products strategically placed for use by staff and customers. Hand sanitizers must be at least 60% alcohol. Use thoroughly and frequently.
- Education of staff regarding their own health and behaviors. Staff members who are not feeling well should stay home. Supervisors should have the authority to send sick employees home. ODL is asking employees to remain at home until they are free of a fever and/or symptoms for at least 24 hours. (And that means free of symptoms without the use of fever-reducing, mucous-reducing, or cough-suppressing medications.)
- Social Distancing (standing/sitting at least six feet from other people) should be practiced within the library building. To meet this need, conference rooms are closed, chairs rearranged, and some libraries are allowing no more than x-number of people in the library at a time.
- Persons should cover their mouth when they cough or sneeze; and cough or sneeze into their elbow if they do not have access to a tissue. No one should use a tissue and then place it on a desk or other surface. Throw it away. Wash hands immediately. Or even better…
- CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies), especially in areas of significant community-based transmission. Some cities are requiring mask-wearing in public places.
- Staff should be required to wash their hands with soap and water for at least 20 seconds after using the restroom, before and after meals, when handling returned materials, and throughout the day. Keep bathrooms stocked with plenty of soap and paper towels. Drying hands with paper towels is preferable to using electric hand dryers.
- Post signs on hand-washing and good hygiene practices in the restroom to share the message with customers. Tulsa City-County is posting these signs on hand-washing and proper hand-sanitizer application technique.
- Share information with customers about your library’s decisions and practices during this outbreak. Share information on the virus, including how it is contracted and strategies for keeping safe, on the library’s website or on signs.
See the example: Tulsa City-County Library System’s Coronavirus Information Page
- Review library personnel policies for leave, cross-training, working from home, etc. This ALA page has an excellent list of topics and issues to consider when reviewing and establishing policies.
Information about Libraries Closed to the Public
Many libraries in the country are closed to the public but still maintain staff in the building who are offering services. These services are limited to phone and online reference, and curbside delivery of materials. Whether libraries are completely closed or just closed to the public, most continue to offer their online services, including access to ebooks and audiobooks, and to online reference and information resources. Both the American Library Association and the Federal Communications Commission are encouraging closed libraries and schools to leave their WiFi Networks open so that the public can access the wireless networks outside the buildings. This will not jeopardize the E-Rate funding of these institutions.
Resources on Library Response and Recovery
Urban Libraries Council: Coronavirus Resources has links to Coronavirus information on member libraries’ websites.
Coronavirus LibGuide from Delaware state library
Info and Resources on Coronavirus
The Oklahoma State Department of Health has established a Coronavirus Call Center to answer questions. They are taking calls 24 hours a day / 7 days a week. The Center can connect with Spanish interpreters. Call hours may change, so visit coronavirus.health.ok.gov to check the Call Center schedule.
Oklahoma Covid-19 Resources. This page is to serve as a resource for Oklahomans to find services and information related to the COVID-19 virus. It covers issues like unemployment, vehicle registration, etc.
Oklahoma State Department of Health Coronavirus Situation Summary has an extensive collection of links covering various aspects of the virus. The page is also tracking the number of positive cases by county.
U.S. Government Publishing Office’s (GPO)Blog
GovInfo webpage for related legislative, presidential, and regulatory documents
The following links were provided by the Robert M. Bird Health Sciences Library at the University of Oklahoma Medical Center:
World Health Organization: Coronavirus Disease (COVID-19) Advice for the Public
CDC: Coronavirus Disease 2019 (COVID-19)
CDC Fact Sheet: What you need to know about coronavirus disease 2019
CDC: Other Print Handouts and Posters
CDC: Videos on Coronavirus and COVID-19
Johns Hopkins: Mapping Coronavirus