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Interpersonal Skills | Pawhuska

April 14 @ 10:00 am - 4:30 pm

Public Library Academy

Public Library Academy

Basic Certification Courses

Class materials can be found HERE.

Upon completing this class, students will have knowledge of:

  • Communicating effectively- oral & written
  • Leadership Skills
  • People skills for effective customer service
  • Proactive customer service skills
  • Dealing with problem customers
  • Dealing with emergency situations

Enroll on Eventbrite >>>

Details

Date:
April 14
Time:
10:00 am - 4:30 pm
Event Categories:
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Website:
https://ip-04-14-2020.eventbrite.com/

Venue

Pawhuska Public Library
1801 Lynn Ave
Pawhuska, OK 74056 United States
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Organizer

ODL | Library Development – Librarian Certification
Email:
Wendy.Gabrielson@libraries.ok.gov
Website:
https://libraries.ok.gov/librarians/library-development/public-librarian-certification/