Training on Serving the Homeless

ODL announces the return of Ryan Dowd's groundbreaking training on serving the homeless

Many of you asked us to bring back this training opportunity. Thanks to funding from the American Rescue Plan Act and the Institute of Museum and Library Services, staff in Oklahoma public, tribal, and academic libraries have FREE access to this online training through the end of 2022. Please share this opportunity with your relevant staff members.

In addition to the core training offered a couple of years ago, Dowd has added hours of additional instruction related to homelessness and other topics of concern to public service staff. Select the lessons you would like to view and earn CEUs. Certificates of participation are generated after completion of lessons.

Here's how to access the training

  • Visit the Homeless Training Academy
  • If you participated last time and/or have a Niche account, log in with your email.
  • If you don't remember your password, you can reset your password.
  • If you do not have a Niche account, click Create Free Account.
  • If you are prompted to Request Access, ODL will be alerted so we can can get you into the training.

That's it! Enjoy the training at your own pace!

Plus! Take a Deeper Dive with Two Free Interactive Webinars on Homelessness

Oklahoma librarians and library staff are also invited to attend two free webinars that provide a deeper dive into specific issues related to serving this special group of patrons. Participants in these webinars will also assist Ryan Dowd and Niche Academy as they work to redesign their core Homeless Training. Participation will also qualify for CEUs for public librarian certification.

Registration is required for attendance and access to the webinar recording. The recordings will only be available for four weeks following the live session.


An interactive dive into the Core Course training material that helps us understand how psychology can help people follow the rules voluntarily

Thursday, February 10

1:00 pm to 2:30 pm Central Time

Register to attend Psychology webinar and receive access to the recording

De-escalation Skills

An interactive session on the Core Course training material that teaches practical tools and techniques to de-escalate situations

Thursday, March 10

1:00 pm to 2:30 pm Central Time

Register to attend De-escalation webinar and receive access to the recording

Comments? Questions? Contact Sadie Bruce, ODL CE Coordinator, 405-522-3322